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New webinar series announced

4 Apr

FENSA has launched another round of its popular free webinar series on the Government-backed Minimum Technical Competency and Transition to Certified Installer schemes.

The 6 June 2014 deadline for compliance with both is fast approaching and FENSA expects the webinars to be very popular. As well as finding out more about each topic, you will also have the opportunity to ask your own questions.

The dates are:

Pass your Transition Inspection

Thursday 17 April 1-2pm

Book your free place now

https://attendee.gotowebinar.com/register/8606627735031126530

 

Pass your MTC Assessment

Thursday 24 April  1-2pm

Book your free place now

https://attendee.gotowebinar.com/register/7391012077408518914

 

Pass your Transition Inspection

Wednesday 7 May, 1-2pm

Book your free place now

https://attendee.gotowebinar.com/register/2015782303700016898

 

Pass your MTC Assessment

Wednesday 14 May 7-8pm

Book your free place now

https://attendee.gotowebinar.com/register/928730341689993218

 

Pass your Transition Inspection

Thursday 22 May, 7-8pm

Book your free place now

https://attendee.gotowebinar.com/register/6842308496148358146

 

There is no limit to the numbers of attendees – so hurry and book your place today!

BFRC Launches Homeowner Energy Rating Certificates

21 Mar

BFRC has responded to requests from its registered businesses to launch a homeowner’s window and door energy rating certificate.  The certificate will be specific to the property and the products installed and will feature the installers name and date of installation as well as the well-known ‘rainbow’ colour label.  It is the only such certificate available in the UK glazing sector.

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If an installer uses BFRC energy ratings as the route to compliance for ADL (rather than U-values) then this Homeowner Certificate can be issued for the client.  At the point of notification on the FENSA website installers will now be asked if they would like this BFRC Homeowner Certificate issued and dispatched with the FENSA certificate.

This new certificate will give homeowners proof of the level of energy efficiency their new windows and doors have achieved as verified by the premier, independent authority on window and door energy ratings.  It can be kept by the homeowner and presented to an Energy Performance Certificate surveyor and any prospective purchasers when it comes to selling the property.

This certificate is a valuable new marketing tool for installers.  Issuing of the certificate can be promoted by the installer to the homeowner as a value added benefit of using that company.  It will also link the new windows and doors supplied with the installation company and could facilitate ‘word of mouth’ recommendation.  It is issued at the same time as the FENSA certificate and can be supplied with no extra administration for the installer.

This new BFRC Homeowner Energy Rating Certificate will cost the installer just £1.50 (ex VAT).  As it is not mandatory homeowners will also be able to purchase this certificate direct in the event that the installer does not provide it.  In that case the cost will be £10 (ex VAT) and will be charged to the homeowner.  Replacement certificates can be purchased in the event of loss.

“BFRC recently surveyed its registered businesses about a number of issues ranging from technical support to marketing,” commented BFRC Operations Director Chris Mayne,  “80% requested a BFRC Homeowner Certificate that clearly sets out the energy rating of the products installed.  We have quickly responded to that demand and launched this new certificate.”

The certificate will feature the energy efficiency label that recent research found was recognised by 82% of homeowners.

The BFRC Homeowner Certificate is just the first of several marketing support initiatives that will be launched by BFRC

 

For further information, please contact: Lis Clarke, BFRC, tel:  0207 939 9120, email: lclarke@bfrc.org

How our webinars work

28 Feb

Are you interested in attending FENSA’s free one hour online seminars, (webinars)? This blog will show you how easy it is to register, attend, ask questions, provide feedback and receive a recording of the webinar.

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So, let’s start at the beginning. You will find details of the webinars such as dates, times, subjects and registration links throughout all FENSA’s social media, the website and the installers’ area. You will need to have access to a computer, internet browser, internet connection and a sound system.

Once you have decided on the webinar you wish to attend, you will need to register your free place. The registration link will take you straight to the registration form which only takes a couple of minutes to fill in. On completion of the form you will receive a registration confirmation email. This email will contain the details of the webinar and your personal registration link to use to attend the webinar when it takes place. In the run up to the webinar you will also receive a timely reminder email on the day before and an hour before the webinar starts.

It is a good idea to allow yourself ten minutes or so before the start of the webinar to click your registration link and follow the simple instructions to get set up.

Now sit back and listen to the webinar speaker. There may be an onscreen presentation as well. Depending on the format of the webinar, there is usually an opportunity to ask questions. This is done by just typing out your question and sending it. You do not have to speak.

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After the conclusion of the webinar, you will be sent a thank you email with the opportunity to provide us with your feedback by completing a short survey. We then collate all this information to help us plan future events. Once the surveys are received we are then able to email you a link to a recording of the webinar for your records. The recording can then be referred back to at a later date.

FENSA’s programme of free one hour webinars provide a great deal of useful information and answers to your questions and are an opportunity not to be missed.

The details of our next three webinars on Transition to Certified Installer Status and the MTCs are below.

Hope you can join us.

Pass your Transition to Certified Installer Status

Thursday 6 March 2014 Time: 7-8pm
Book your free seminar place here

https://attendee.gotowebinar.com/register/8108906308032291330?dm_i=G89,286TR,76KK80,82C4U,1

Thursday 20 March 2014 Time: 1-2pm
Book your free seminar place here

https://attendee.gotowebinar.com/register/3526242998531786242?dm_i=G89,286TR,76KK80,82C4U,1

Pass your MTC Assessment

Thursday 27 March 2014 Time: 7-8pm
Book your free seminar place here

https://attendee.gotowebinar.com/register/283011351170309889?dm_i=G89,286TR,76KK80,82C4U,1

New Year Resolutions

6 Jan

As 2013 fades in to memory the Fenestration industry is moving forward in to a new era.

By the end of June this year all our installers and surveyors must be MTC compliant and have transitioned to Certified Installer status to be able to continue to self-certify.

Why not make some New Year resolutions to ensure you have dealt with these two major changes so you are all set up and ready for 2014?

Let’s have a re-cap on what you need to do.

Minimum Technical Competencies (MTC) are a mandatory requirement for all installers and surveyors registered with a glazing Competent Person Scheme. They were introduced to the fenestration industry in September 2012 by the government to improve standards in the replacement glazing sector. You must be able to demonstrate certain experience, knowledge and competence to achieve compliance. The FENSA MTC Card has been designed to be the simplest and most cost effective route for you to satisfy these requirements.

So, your first New Year resolution is to just click this link and get the ball rolling. Don’t forget it takes a minimum of three months, so you will need to start your MTC compliance process before March 2014.

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Now, what about your second New Year resolution? As you are probably aware the government has introduced revised Competent Person Scheme (CPS) requirements. This means all window, door and roof light replacement glazing CPSs have to transfer their existing registered companies from self-certifying under the old CPS, to self-certifying under the revised CPS requirements. You must have transitioned by the 6th June this year to be able to continue to self-certify. These transition inspections have already begun.

We are holding two webinars looking at Transition to the revised Competent Person Scheme requirements in January as follows:

  • Thu 16 Jan 2014  (7pm – 8pm) Book your free place here
  • Wed 29 Jan 2014 (1pm – 2pm) Book your free place here

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You can also join us for our Q&A sessions about MTC and Transition on Twitter. If you do not have a Twitter account, it is free and is easy to set up an account at https://twitter.com/signup.

To participate, simply log into your Twitter account and tweet us your question: @FENSA_Windows

  • Tue 14 Jan 2014 Transition (1pm – 2pm)
  • Thu 23 Jan 2014 MTC (1pm-2pm)
  • Tue 4 Feb 2014 Transition (7pm – 8pm)
  • Thu 13 Feb 2014 MTC (7pm-8pm)
  • Wed 26 Feb 2014 Transition (2pm – 3pm)
  • Tue 11 Mar 2014 MTC (2pm-3pm)
  • Wed 26 Mar 2014 Transition (7pm – 8pm)

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We are trying to make this Transition as easy as possible and have published our ‘Guide for Transition to Certified Installer’ which you can find in your installers’ area at http://www.fensaonline.com/

So, make your second New Year resolution to begin your Transition process now to ensure you are fully compliant by the end of June to continue to self-certify.

MTC and Transitions

12 Dec

Following on from our Q&A sessions on Twitter we have noticed some of our installers are confused between Minimum Technical Competencies (MTC) and Transition to Certified Installer status. This is understandable as both have been recently introduced by the government to improve standards in the Fenestration industry and both require compliance by June 6th 2014.

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One of the main differences to notice is MTC relates to the individual and Transition to the registered company. An overlap occurs as one of the requirements of Transition is all installers and surveyors self-certifying within a glazing Competent Person Scheme (CPS) must be MTC compliant.

If you take a look at the list of documents required for Transition to Certified Installer Status below, you can see a requirement for a Staff Competency Form at point 8. This is where the installers and surveyors will be listed with their MTC Cards. To avoid a failed Transition inspection, it is essential to have all these documents organised and at the inspection site.

1. FENSA Approved Insurance Backed Guarantee – Evidence of Provider & Membership No

2. Customer Contract with terms and conditions

3. Customer Specification Survey Sheet

4. Contract for Subcontractors

5. Health & Safety Document (if you have five or more employees)

6. Public Liability Insurance Certificate – min. £2m

7. Employment Liability Insurance Certificate – min. £10m

8. Complaints Procedure

9. Staff Competency Form

From June 2014 FENSA (via its inspection body, the BBA) will be asking for the names of the surveyor/fitter who have worked on the installation to check them for MTC compliance. An employer can register its installers and surveyors for the FENSA MTC Card on their behalf but as the card is issued to the individual, it is their responsibility to complete the tests, assessments or qualifications and keep it up to date. The bonus of having a FENSA MTC Card to the installer or surveyor is that it is transferable across employers and other glazing CPS schemes. Also even if you are registered with another glazing CPS you can still have a FENSA MTC card as it is individual to you.

 

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To make Transition as easy as possible we have published our ‘Guide for Transition to Certified Installer’ which you can find in your installers’ area at http://www.fensaonline.com/ and in the New Year we will issue details of the dates and times of our free webinars on Transition.

Transition to Certified Installer

3 Dec

As you are probably aware there are major changes and improvements taking place in the Fenestration industry, with the introduction of Minimum Technical Competencies (MTCs) and Transition to Certified Installer status (TCI). It is important to be well informed and keep updated. To that end we hope our Q&A sessions on Twitter and more recently, our online Seminars are proving to be very useful to our installers.

In the New Year we will be holding two webinars looking at Transition to the revised Competent Person Scheme requirements as set out by the Department for Communities and Local Government (DCLG). This is where all window, door and roof light replacement glazing CPSs have to transfer their existing registered companies from self-certifying under the old CPS, to self-certifying under the revised CPS requirements.

 

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We will issue details of the dates and times of these webinars shortly and how you can register for your FREE place. Each Webinar is an hour long session packed with information and there will be questions answered at the end of the presentation. Once you have registered all you will need is a computer with a speaker and of course an internet connection.

All installers must have transitioned by 6th June 2014 and the inspections have already started.

We are trying to make this transition as easy as possible and have also published our ‘Guide for Transition to Certified Installer’ which you can find in your installers’ area at http://www.fensaonline.com/

In the guide you will find a document check list that you can work through to make sure you have everything you need. It is important to have the correct documentation available to the inspectors to avoid an inspection failure.

Don’t forget, we are also hosting a series of FREE one-hour online twitter Q&A sessions to answer your questions on transitions:

Q&A Twitter Sessions – Transition to Certified Installer Status Schedule

Wed 4 Dec 2013 (2pm – 3pm)

Tue 14 Jan 2014 (1pm – 2pm)

Tue 4 Feb 2014 (7pm – 8pm)

Wed 26 Feb 2014 (2pm – 3pm)

Wed 26 Mar 2014 (7pm – 8pm)

 

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Our next Q&A session on Twitter 4th December 2-3pm will provide an opportunity for you to ask your questions about Transition to Certified Installer and we hope you can join us. If you do not have a Twitter account, it is free and is easy to set up at https://twitter.com/signup. To participate, simply log into your twitter* account and tweet us your question: @FENSA_Windows

 

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The FENSA MTC Card

26 Nov

You may have noticed for several months now, we have been doing all we can, via our social media, website and free online seminars to bring information to all our installers about Minimum Technical Competencies (MTC).

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The government has introduced MTC in an effort to raise standards in the replacement glazing industry. MTC are a set of criteria that installers and surveyors are required to meet when replacing windows and doors in domestic properties. MTC are mandatory and you must be able to demonstrate you satisfy MTC requirements to continue to work through any of the glazing Competent Person Schemes (CPS). There is also a time limit to become MTC compliant. All installers and surveyors must be able to show they are MTC compliant by 6th June 2014.

Well, those are the facts in a nutshell. Now, let’s answer some of the questions that have been put to us over the last few months about becoming MTC compliant.

What are other CPS doing about MTC?

The government is allowing each CPS to develop their own scheme to meet the MTC requirement.

Why do I need a FENSA MTC Card?

It is a government requirement. MTC have been in existence across other building sectors for some time, such as electricians, heating installers, plumber or gas engineers.

How long does it take to become fully MTC compliant?

It takes a minimum of three months so you will need to start your MTC compliance process before March 2014.

Where do I sign up?

Just follow this link to the FENSA website

How much does it cost?

It is dependent on the route you need to take. Please see the costs below and check out the website for more details.

  1. Industry Experience Route – £299 +VAT
  2. Undertaking Relevant Qualifications – £30 +VAT plus the cost of taking an NVQ
  3. Have Relevant Qualifications – £30 +VAT

Why does it cost so much?

The FENSA MTC Card is much cheaper than other schemes in construction sectors and remember the cost only equates to just £1.15 a week if undertaking the industry experience route.

Do I or the company I work for have to be FENSA Registered?

The FENSA MTC Card is held by the individual and is open to everyone in the industry – installers and surveyors who are FENSA registered and those who are not registered can apply. It is transferable across employers and other replacement window and door CPS.

Want more Information?

Webinar (Online Seminar): We would like to invite you to attend our Free Webinar on Thursday 28th November, where we will present more information and answer your questions on MTC. Make sure you check our blogs regularly as we will continue to update you. Click here to register http://www.fensa.org.uk/mtc.aspx

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Twitter Q&A Sessions: FENSA is hosting a series of FREE one-hour online Q&A sessions to help installers. This is the chance to have your questions answered about the FENSA MTC Card. To participate, simply log into your twitter account and tweet Question _130787843@FENSA_Windows your question during one of the twitter Q&A sessions below.

  1. Thu 12 Dec – 7-8pm (MTC)
  2. Thu 23 Jan –1pm (MTC)
  3. Thu 13 Feb – 7pm (MTC)
  4. Tue 11 Mar – 2pm (MTC)