Archive | September, 2011

Take our latest poll

28 Sep

feedback poll

Catching the rogue traders

14 Sep

Rogue traders and cowboys are a big concern within many industries, not just the double glazing industry. We at FENSA are keen to catch rogue traders but in order to do so we are aware that we need to educate people on how to spot potential “cowboys”.  We work together with installers to reduce the number of companies that practice foul play.


Talk to us, let us know

Let’s face it, we could always do with help in catching rogue traders, so if you are an installer or a consumer and you believe that an installer is not quite what they claim to be, then please let us know. A good example of this in action is a company based in East London who were not registered as a FENSA installer, but were caught advertising the FENSA logo on their website. This was brought to FENSA’s attention by a homeowner and FENSA reported it to the Trading Standards agency.


Identifying and reporting rogue traders

To make this a quicker process, FENSA provides a quick service via its website that allows anyone, installer or consumer, to check that a company is actually registered with FENSA or find registered installers in your area. You can do this by entering the exact company name

In addition, FENSA has a dedicated website aimed at informing consumers on how to spot cowboys, and providing them (and installers) with a quick and simply way of bringing these rogue traders to the attention of FENSA. The dedicated website is

the impact of the window

FENSA role

FENSA’s role is enabling companies to self certify compliance with building regulations and disciplining those who are not complying with the regulations. FENSA uses independent inspectors to check on installation work. FENSA also reports companies that practise foul play and posts information on companies that have been prosecuted on its website

Local Authority Building Control departments regularly contact FENSA to consult on installations, or to deal with queries relating to Registered Businesses. With the current economic climate, there is a real worry that consumers will be more tempted to opt for installations that offer VAT free work, cash in hand deals and installations that aren’t backed by guarantees or insurance, all typical traits of cowboys. What’s worse, installations by cowboys may not comply with building regulations, putting consumers at risk and making life tough for them when it comes to selling their home. With this in mind, the role of installers, consumers and the website has never been more important in identifying, stopping and prosecuting rogue traders.

Condensation advice

9 Sep

Many of us may find we have condensation in the house, at one time or another. We may find that in the winter, some rooms are dry while others have  condensation on the windows. Well this post is here to give you some advice on combating that condensation problem…

open window

The problem

Modern life means we now live in more comfort, we have rooms that keep us nice and warm and we have really changed the way in which we heat and keep heat in our homes. No longer do we have traditional open fires, nor do we have rather high ceilings. We now use sophisticated heating systems, we have loft insulation and lower ceilings and nice fitted carpets…All of which make our homes more cosy, but more prone to condensation. Why, you may be asking? Well it’s simple; water vapour produced by normal living activities simply has nowhere to escape.

So how do you reduce condensation and the damage it can do to paintwork, curtains and wall coverings without sacrificing the benefits of modern day comforts?


The factors

There are 3 main factors governing condensation in our homes, these are:

  1. Water vapour content
  2. Inside room temperature
  3. Outside temperature

Water vapour is produced by things like washing up, cooking, taking a shower etc. but can be controlled to some extent with the use of extractor fans  and ventilation.

The inside room temperature can be controlled by replacing single glazing with double glazing. This maintains a higher surface temperature of the glass on the room side, which enables it to hold more water vapour without condensing. It also keeps more heat in your home, so can help reduce those nasty heating bills…

You guessed it though, the outside temperature cannot be controlled, if it could, I’m sure many of us would opt for far longer and warmers summers!


How to reduce condensation

There are a number of ways to help reduce condensation for each area in which condensation is appearing.  Some of these tips  you may do yourself, or some may require a professional window installer (you can find FENSA registered fitters here


When formed on the room side surface of the glass

  • Provide natural ventilation, best through an opening / vent in the window or ventilating unit
  • Ensure wall vents are fitted and clear (if you don’t have an open fire or existing open flu)
  • Open a window in each room to allow the air to change inside your home
  • If using gas or oil heaters, ensure ventilation of the room
  • Ventilate hoods above cookers to outside air if you can
  • Draught proof internal doors and keep them closed.


When formed on the cavity side surface of the outer glass

  • Make sure seals are as close to airtight as possible
  • Drill breather holes through the primary frame to connect the air cavity to the drier air outside the home


When formed in the cavity when the sun shines

You will probably want to get a professional to undertake this work for you.

  • Remove the secondary glass pane
  • Discard and remove any desiccant
  • Drill holes to connect the cavity to the outside drier air
  • Dry out the frame area.
  • Seal up any holes or cracks with compound or wood filler
  • Seal completely all wooden surfaces in the cavity with the proprietary wood sealer
  • Replace the secondary pane, taking care to make the seal and all joints as near airtight as possible


To sum up

Condensation is a ventilation problem.  Though double glazing can help reduce condensation by acting as a heat barrier, condensation is often caused by the need for air circulation. Modern day living and efficient heat retention means we often find our home has many moisture traps. The best cure is therefore controlled ventilation.

If you feel you don’t have sufficient ventilation in your home, contact a FENSA registered window fitter and seek their advice.

For more information on Condensation please refer to the leaflet which you can download from the GGF website.

Triple Glazing…Interested?

6 Sep


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The G11 Awards

6 Sep

Like most industries, once a year the Glass and Glazing industry
recognizes a number of companies for its outstanding performance during the
year. This year’s awards are aptly named the “G11 awards”.

G11 Awards logo

G11 Awards

The G11 awards are independently judged and give public
recognition to outstanding products, services, development and innovation from
all sectors of the industry. The culminating event this year is a gala dinner,
held in the grand ballroom in the prestigious Hilton Park lane.

If you are a consumer, these awards offer a chance to spot those
companies that stand out within the industry. We will let you know the winners
once they are announced.

FENSA is one of the main sponsors for the event. Every year sees many
FENSA Registered Businesses win awards. Click here to see what happened last

There are 12 categories for awards. If you work in industry, and
wish to enter your products, services or innovative designs / ideas, into the
G11 awards, then you can do so via the website.

Note that entry is completely free.

Good luck

if you plan on entering the awards! Entries deadline is the 9th September