Archive | June, 2011

Doubleglazing. So many questions…

3 Jun

Like most industries, if you are a consumer, looking to purchase a product you can sometimes get overwhelmed with all the things you need to take into consideration. Just purchasing a TV can be tricky, you don’t want one too small or too big for your room, then you have to think, do you want HD? Do you want a digi receiver in it? Will it work with your current surround sound? What additional cables do I need and WHY…And that’s just purchasing a TV.

double glazing

so many questions and answers

Purchasing replacement windows and having them fitted is no different. There are so many things you need to take into consideration, some obviously far more important than others. In this quick post, we aim to give you, the consumer, the answers to some of those all important questions.

Can’t I just pick the ones I like and get anyone to fit them?

Well essentially, you can. Remember though that all replacement glazing comes within the scope of building regulations. Anyone who installs replacement windows and doors must comply with the current thermal performance standards, and you will need a certificate to prove compliance with building regulations.

Ok, so how do I prove my windows are compliant?

You need to get a certificate; either from local building control or via a FENSA registered company. If you use a FENSA registered company for your replacement windows, it is nice and easy. They can self certify that their work meets the regulations. They can then provide you with a FENSA certificate.

Who is FENSA?

FENSA is the leading body providing homeowner protection in the double glazing industry for windows and doors. FENSA works with thousands of double glazing contractors in England and Wales.

Why compliance with current thermal performance standards?

This is to reduce energy loss in line with Government policy. It’s essential to improve the energy performance of existing homes, and this is one way in which the Government can do that.

How do I know which companies to avoid? Are there cowboys in the industry?

Alas there are in all industries, and the double glazing industry is no different. At FENSA we work hard to ensure consumers don’t meet cowboys, and we do that by encouraging people to report cowboys, or misuse of the FENSA logo to us. In addition, we publish a lot of material on how you can spot and avoid cowboys in double glazing. We even have a dedicated website for stopping cowboys,

To avoid cowboys, you can look for the FENSA logo, and check on the FENSA website for a FENSA Fitter

Do I really need the certificate, or will I never need to use it again?

When it comes to selling your home or property, your buyers solicitors will ask to see certification that replacement windows meet the building regulations. This is when you need those certificates.

What happens if I lose my certificate?

If you lose your certificate, don’t worry. If you have used a FENSA firm, then you would have been issues a FENSA certificate. You can re-order your FENSA certificate online from the FENSA website (

Where can I find out more information?

Well this blog is a useful resource, but you can always find out more at the FENSA website and the cowboy stoppers website. Visit and

If you have any specific glazing questions, you can always check out our Facebook discussion page, where you can Ask the Experts!/topic.php?uid=164117783602277&topic=276

We need your success stories

2 Jun

We all love a good success story don’t we, and here at FENSA we are no different. We want to hear from you manufacturers and installers telling us all about your own successes. So you could be a start up company that’s doing very well in these economic hard times. Your company may have started off its life as a one man band, but is now flourishing and employs a number of other staff. It may be that in these tough times you have added a great number of new customers to your roster, and are reaping the rewards of your hard work. Whatever your success is, let us know…

We are also interested in those of you who run a second businesses (doesn’t need to be related to window fitting), and those of you who have interesting or unique hobbies outside of manufacturing or fitting windows. Whatever it is, take a little time, get in touch and tell us…

shutterstock_105467810 window with forest

What’s in it for you…Ahh well, we want to feature your stories in our FENSA magazine and on our website. We may also publish some of them on this very blog. We would also include your stories in our press releases that we send out to journalists, which could ultimately lead to more media coverage for you in your local area and national press.

So, if you have a story to tell, and you’re willing to take the time and tell us, then drop us a mail at

We’re looking forward to hearing from you.