Have your say!

8 Nov

FENSA focus groups

Are you a window fitter and do you have something to say? Because FENSA wants to hear from you!

They are holding focus groups in Bristol on Tue 30th November in the evening  and Nottingham on Thu 9 December in the evening. Not sure what a focus group is? Well basically it is a group of people discussing and talking about a particular issue – FENSA and the window industry in this case. There will be discussion topics included, but you can talk about issues that concern you most. This is to help FENSA better understand installer’s views and perceptions of FENSA and the window installation industry. Participants will receive a small gift as an appreciation for their time, and refreshments will be provided.

 

This event is the perfect opportunity for you to have your say – whether you want to talk about something FENSA does that really works, or you have something to complain about, or just something you want changed.

 

The results of the focus group discussions will help FENSA to improve the service that they offer to their window fitters, and so ultimately help the customer too. We will let you know the changes we will be making following on from these focus groups, in a later blog.

 

 If you are a FENSA Fitter and are interested in attending email sman@fensa.org.uk for more details.  Do let us know in the comments box below where else you would like to hold them.
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One Response to “Have your say!”

Trackbacks/Pingbacks

  1. Happy Christmas and best wishes for 2011 | FENSA Fitters - December 10, 2010

    […] helping the environment. What is more, FENSA ourselves have been listening to our FENSA Fitters in focus groups we are holding in November and December. We will be looking at making changes in 2011 based on the […]

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