Tag Archives: FENSA certificate

The FENSA Certificate

14 Nov

We have had a lot of inquiries on our social media lately about replacement FENSA certificates, so we thought now would be a good time to remind everyone about how important it is.

cert-pic fensa

If your property has had replacement double glazing since April 2002, you should have proof that the windows conform to Building Regulations. This can be achieved in one of two ways; with a FENSA certificate or Local Authority Building Control (LABC) approval.

Proof that your replacement windows conform to Building Regulations is crucial should you decide to sell your property. You cannot sell without it. Your buyer’s solicitor will ask for that evidence before the sale can progress. It may be that you are a very organised person and have all your household certificates and receipts to hand so this will prove to be very straightforward. However, if you have misplaced your certificate, the situation may become more complicated. Selling your home is said to be as stressful as getting married or divorced, a death in the family or serious money issues, so any extra anxiety is certainly to be avoided.

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This is where the FENSA certificate comes in to its own. If the windows were fitted by a FENSA registered company and you have the certificate, you are sorted! If you have lost or mislaid it, you are still sorted as you can go on the FENSA website and for a small fee order a replacement. There should be no delay to the sale of your property as your replacement FENSA certificate will be with you within ten days.

The same scenario works the other way round if you are buying a property. Make sure your solicitor checks the vendor has the necessary certificates as you don’t want to find out later in the sale, there is going to be a delay. Once again if the windows have been fitted by a FENSA registered company, it should only take a few days to get a replacement certificate.


If however, the windows haven’t been inspected and there is no proof they are compliant with Building Regulations then there may be a considerable delay in the proceedings, as they will have to be inspected and passed by the relevant LABC. Unfortunately it is often at this stage that the windows are found to be non-compliant and have to be rectified. This can be costly and time consuming.

So it is very important to check out the compliance of any replacement glazing early on in the sale or purchase of a property.

Your FENSA certificate makes life easier and is an important document.

Keep it safe!


Thinking of new windows? What you need to know

28 Jun

Thinking of new windows? Are you dreaming of having no draughts, not hearing next doors music at all hours, feeling warm and cosy and saving money on your energy bills? Yes, then you must be dreaming of replacement double glazed windows!


Well let’s hope your dreams come true but wait a minute aren’t there some important issues to consider? With any long term major investment in your property a degree of research and investigation is always prudent.

Did you know since 2002 the government requires that any replacement glazing installed since April 2002 must comply with building regulations. So you can’t just fit any old windows, they have to conform to current thermal performance standards. Now that may sound a bit confusing and worrying so to be sure it can be a good idea to take advice from a FENSA registered installer. They are the experts and know what they are talking about. You can trust their advice.

Once you have decided on your windows, how will you have them fitted? You don’t have to have them installed by a FENSA Fitter but the beauty of the scheme is its simplicity. Your windows are fitted and you can be sure they are compliant and you get a certificate to prove it. This certificate is essential if at some point you intend to sell your property as your purchaser’s solicitor will ask for it. So that’s another worry sorted out.

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Of course you can have them fitted by a non registered company but then you will have to arrange for Building Control to visit and inspect them. This can be a nuisance timing the visit and there will be a charge which varies depending on which local authority you are in.

It may be a good idea at this point to mention the Government’s new initiative, The Green Deal, which can provide a way to finance the new windows. You can learn more about the Green Deal in a previous blog ‘The Green Deal and the consumer’

shutterstock_68181358 Green deal house

It is always a good idea to take your time and not rush in to making your decisions. That way you can be sure to avoid getting tangled up with a Rogue Trader. There are plenty of them out there which is why FENSA Fitters are vetted at the start of their registration and continually assessed to ensure standards are met.

So some things there to think about before you take the plunge. Please feel free to ask questions below or check out our Homeowner Info section on the website.

Just what is a Competent Person Scheme and how does it affect you?

28 May

A Competent Person Scheme (CPS) does exactly what it says on the tin. It enables someone to join a CPS to self-certify certain types of building work if they work in the building trade. This is an alternative to obtaining building regulations approval.  This benefits the consumer as they do not have to worry about getting the work checked by the local authority building control, which has a cost involved. It also saves time and removes the necessity of arranging the visit.

Of course the competent person has to prove that they are indeed competent. There are different CPS and each has its own application processes, rules and fees. Basically an assessment is made on each applicant to ensure the level of competence required is met before an application is approved. Then, once approved, there will be ongoing inspections of the work to make sure the standards are maintained.

Ok, so there you have a brief and concise definition of a CPS, but where does FENSA fit into all this?

FENSA started out as one of the original CPS and is still going from strength to strength over ten years later. To date FENSA has issued over 9 million window and door homeowner certificates.

When you join FENSA you become a member of a team of over 8000 companies nationwide. These include glazing companies, builders, national and smaller home improvements companies, local authorities, housing associations and property developers.





What’s more, homeowners recognise the FENSA brand. The homeowner, your potential future customer, can feel confident they are avoiding dealing with a Cowboy Builder when they see you are FENSA registered.

Here at FENSA we aim to make the registration process as painless as possible. Our staff are experienced and can lead you effortlessly through the application procedures.

Once registered we continue to help you maintain the standard of your work, using local, experienced, independent inspectors to help and advise you.

You can also take advantage of some great exclusive opportunities offered to FENSA registered companies including:

  • B&Q Trade Point DIY Card (exclusive volume discounts for FENSA Installers regardless of volume purchased). No other trade scheme delivers this
  • Discounted Fuel Cards
  • Mobile Phone and Tariff discounts

By registering for self-certification you are helping raise the integrity of the replacement window and door industry as a whole and taking an active role in making the cowboy tradesman a thing of the past.


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If you are interested in becoming FENSA registered, do feel free to ask us any questions below.

Calling Estate Agents…

31 May

It can be tough valuing a home, or justifying that value to a customer. One of the big factors is the state of the home’s windows. Ask yourself, are they:

  • Single glazed?
  • Double glazed?
  • Triple glazed?
  • Are the seals ok?
  • Do they suffer with condensation?
  • What ventilation is in the room?
  • Have they been fitted since April 2002?
  • Do they have a FENSA certificate?

These are simple questions, but questions that can help value a home and potentially stop a sale stalling at a later stage.

shutterstock_116266666 house for sale

Building regulations

Replacement windows and doors have to meet building regulations (since April 2002). These regulations cover a wide spectrum of issues, including safety, ventilation and thermal heat retention qualities. If the windows / doors have been fitted after April 2002, then as an Estate Agent, you may need evidence that these new windows / doors meet regulatory compliance.


Making sure of a sale

A buyer’s solicitor will need evidence that replacement windows and doors meet regulations, if they cannot be given such evidence, the sale could:

  • Fall through, as the buyer will pull out
  • Stall, until the home owner has received certification (even if this means the home owner must pay for work to be carried out)
  • Stall, until the buyer agrees a new lower price for the sale, covering their costs for any work that may need to be carried out on windows / doors of the property.

There are two forms of evidence that are accepted by a solicitor, and these are: 

  • Home owner has a FENSA certificate 
  • Home owner has documentation from their local building authority stating compliance

An estate agent can pre-empt this documentation necessity, and inform the home owner that they will need this proof. A FENSA certificate can be simply re-ordered from the FENSA website, which ensures a sale doesn’t stall.

You can re order a certificate here http://fensa.org.uk/asp/certificate.asp

If though, the home owner doesn’t have a FENSA certificate, nor was the work carried out by a FENSA registered installer, then they will need to get in touch with their local authority building control – and it is best to do this sooner rather than later.

Inspection of the properties windows /doors may be required, and if so, this can take a little time to organise and at a cost to the home owner. If the windows then pass the regulations, the appropriate evidence will be created. If on the other hand the windows / doors do not meet the necessary regulations, then the problems must be rectified, or the home owner made aware that their home may be de-valued by any buyer.

Whatever the scenario, it is far better to address the issue sooner rather than later in the cycle of selling a property.



To all Estate Agents, we recommend that you inform your clients that they should expect to have to produce evidence that replacement windows and doors (since April 2002), meet building regulations. This evidence can be provided by a FENSA certificate or by appropriate documentation from local authority building control. If this evidence is not available, then the home owner should look into the situation as soon as possible.

We also recommend that home owners are aware of why they should use a FENSA registered installer for replacement windows and door installations. A good blog to recommend / read on this is: http://fensafitters.wordpress.com/2011/02/04/why-use-a-fensa-firm/

Got a FENSA certificate?

9 Dec

Since April 2002, homeowners need proof that their replacement windows meet current building regulations. Do you have proof that they do? If you used a FENSA installer then you will have received a FENSA certificate, that can be used as proof of compliance when needed. In our latest poll, we ask if you have had replacement windows installed, do you have a FENSA certificate?

Please take a few seconds and let us know…

Skylight is the question

21 Oct

We have noticed that many consumers are searching our blog looking for information on skylights, and if they need a FENSA certificate when replacing one, or having one added to their home.

Essentially a skylight is a double glazing window, and comes within the remit of FENSA if you are replacing an existing skylight.  If it is a new opening, then your skylight installation will need to go through Building Control (this doesn’t come under FENSA’s remit).

Replacement sky light windows are within the FENSA remit

Replacement sky light windows are within the FENSA remit


Replacing a skylight

If you are replacing your skylight windows, you will still need to comply with Building Regulations and current thermal performance standards. The fact is skylights are just another window in our home.

Just like any normal window, when coming to sell your property, you will need to provide evidence that your new replacement skylight complies with the building regulations. The easiest way to prove that your skylight complies with the regulations is to have them fitted by a FENSA registered installer, who can certify the work and have a FENSA certificate issued to you.


New skylight 

By installing a new skylight, you are changing the thermal performance of that room and you must still comply with building regulations. However, a new skylight does not come under FENSA’s remit and will need to go through building control.

So good luck if you are planning any new skylights in your house or replacing any existing ones. I am sure they will look great – maybe upload some pictures of the finished windows to our Facebook
page www.facebook.com/fensafitters.  If you have any other questions about building regulations relating to skylights, then please do ask them below and we will do our best to help.

Selling your home?

24 Aug

Selling your home can be very stressful and it is right up there with getting married or divorced, experiencing a death in the family and serious money issues.

house from freefoto.com

Selling any home can be stressful (image provided by freefoto.com)

One thing that could make selling your home even more stressful is not having the relevant certificates for your replacement windows. 

Replacement windows

Many of us will have at some time replaced the windows in our home and this means when it comes to selling your property you need to produce a certificate to show that those windows meet the Building Regulations.

All replacement glazing comes within the scope of the Building Regulations which were installed in April 2002. When selling your home the solicitor will ask for evidence that those replacement windows comply with the building regulations. There are two ways to prove this compliance:

  1. 1.      You have a FENSA certificate showing that the work has been completed by a competent installer and member of FENSA
  2. 2.      You have a certificate from the local authority building control stating that the installation has been approved under the building regulations

The easy option

The easy option when getting replacement windows is to use a window installer who is registered with FENSA. These installers are able to self-certify that their work is compliant with the Building Regulations and provide you with a FENSA certificate. Keep it in a safe place and when you come to selling your home that will be one less thing to stress about.

Now, don’t worry if you lose your FENSA certificate, because FENSA keeps a record of all FENSA registered installations and as such we can re-issue you with your certificate via our website. You can re-order your certificate by following this link to the FENSA website http://www.fensa.org.uk/asp/certificate.asp

If you opt for a window installer who isn’t registered with FENSA you will need to negotiate with the local building control to come and inspect the work, which you will probably have to pay for as an additional cost.

Parting thought

Life can be stressful and maintaining your home can be a chore so when it comes to selling your home you really can do without the added stress of producing certificates for replacement windows.

You can avoid all this by using a FENSA registered window installer and be safe in the knowledge that you will have a FENSA certificate for the new windows and can easily obtain a replacement if it is lost.


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