This month it became a Government requirement for Competent Person Schemes within the replacement glazing industry in England and Wales to ensure that their Registered Businesses provide all replacing windows/doors domestic customers with an Insurance Back Guarantee (IBG), rather than just offer one.
This change applies to all Competent Person Schemes not just FENSA.
To help its Registered Businesses FENSA has compiled a list of Approved IBG Providers (Insurance companies) to fit the new IBG. All insurance companies listed have been the subject of due diligence by FENSA that has involved checking the cover provided in the policies that will be sold to homeowners.
FENSA Approved Insurance Providers
(In alphabetical order)
Glass and Glazing Federation Insurance (GGFI)
T: 0870 850 8281
Home Improvement Protection (HIP)
T: 01359 252202
T: 08707 344344
T: 01268 779782
Independent Warranty (IWA)
T: 01604 604511
T: 01234 841110
Insured Windows Guarantees Ltd (IWG)
T: 01924 783650 or 08000 730506
T: 0844 800 4125
Plastic Window Federation (PWF)
T: 01582 456147
Quality Assured National Warranties (QANW)
T: 01292 292701
The Consumer Protection Association (CPA)
T: 01462 850062
The Underwritten Warranty Company
Trading As The Insurance Backed Guarantee Company
T: 08450538975 or 08456343771
Due to the new requirements some IBG providers will no longer fulfil the necessary criteria to sell these policies. FENSA is continually working with insurance companies to enable them to become part of FENSA’s Approved IBG Provider list.
If your insurance company is not on FENSA’s Approved IBG Provider list, you will need to make arrangements to switch supplier to one of FENSA’s approved companies as soon as possible.
All FENSA registered businesses have been supplied with the updated list directly.
If FENSA Registered Businesses have any questions about IBGs please telephone 020 7397 7208 or email firstname.lastname@example.org